IBM Certified Specialist System z Technical Support V3
- Exam Number/Code : 000-428
- Exam Name : IBM Certified Specialist System z Technical Support V3
- Questions and Answers : 46 Q&As
1. A very large retailer selling books on the internet is considering a z10 server running Linux or a Dell Xeon server running Windows. Which of the following characteristics should be emphasized?
A. Linux solution provides a completely secure environment due to z10 hardware
B. Linux solution provides higher performance due to processor speeds
C. Linux solution has a lower cost due to the lower people support cost
D. Linux solution supports more adapters enabling the solution to connect more users and sessions
Answer: C
2. A customer has a System z10 installed for over a month The customer calls IBM rep, mentions that he has a problem with his system. What corrective action should be taken to help customer?
A. Get the Hardware Installation team involved
B. Go to the Customer site and resolve the problem.
C. Call the customer on phone and walk them thru the PMR process to resolve the problem
D. Refer the customer back to the Sales Team
Answer: C
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